Privacy & Cookie Policies

Updated to 14/03/2018
Fow the law, the Italian version is valid

This page shows the way in which user data are processed by WHE – Web Hotel Experience and how cookies are installed on the site during navigation.

This Privacy Policy is made in compliance with article 13 of the GDPR 2016/679 (General Data Protection Regulation), of the Recommendation no. 2/2001 of the Working Group pursuant to art. 29 and of the General Provision of the Privacy Guarantor concerning cookies of 8 May 2014, n. 229.

The following applies only to the site WebHotelExperience.com; The Data Controller is not responsible for the data entered and cookies installed by other sites that may be consulted via links.

Purpose of the processing and mandatory conferment

WHE processes the data that the user spontaneously inserts through the modules on the site (contact us, subscription to the newsletter) solely to respond to your requests. Any additional purposes (by way of example and not exhaustive marketing purposes) will be subject to explicit and motivated request and your specific consent, optional and separate from that required to respond to requests during compilation.

The provision of data and consent to treatment are necessary to follow up your requests; consent to the processing for further purposes is optional.

For data acquired from our site through the installation of cookies, refer instead to the specific section (“Cookies of our site”).

Processing methods, automated decision-making processes and data retention times

The processing of your data takes place in an informatic way, although potential treatments in paper form are not excluded. No automated decision-making processes are used to process your personal data.

Personal data collected through the modules of this site or in communications via email, telephone or other means, will be stored for a maximum time not exceeding 30 days beyond the time necessary to respond to your requests. Where there is additional legislation to impose longer retention time, this will be respected by us. The data collected through cookies will be kept for the period established by the individual cookie.

Communication, dissemination and transfer of data to third countries or international organizations

Your data will not be disclosed or disseminated, without its explicit, specific and optional consent, to third parties with respect to WebHotelExperience.com except for accounting administration practices (Accountant external to the agency) and for obligations under the legislation. The data you provide will not be transferred by us to third countries or international organizations in the EU or outside the EU.

Rights of the interested party and complaint to the Privacy Guarantor

You have the right to request us at any time access to data concerning you, their modification, integration or deletion, the restriction p the opposition to their processing, where there are legitimate reasons, as well as the portability of the aforementioned data to another Data controller. We will provide you with a written reply within 30 days. You may revoke, at any time, the consent provided on this site or through other means of communication, by contacting one of the addresses indicated in the paragraph “Information on the Data Controller”. It is also possible to lodge a complaint with the National Supervisory Authority, where it considers that its data have been treated illegitimately.

Information on the Data Controller

The Data Controller is Eugenio Palumbo, as founder of WebHotelExperience.com – WHE.

To exercise the rights provided by the law and better specified above you can contact the owner by e-mail at whe {-AT-} webhotelexperience.com or by calling 328 788 6254.

 

COOKIES OF OUR SITE

Navigation data

This website implicitly acquires, using internet communication protocols, for and during its normal operation, some personal data of users who access the site, such as the IP address, the domain names of the computers from which the user accesses, the MAC addresses, assigned by the manufacturers of network cards, wireless etc.

This information is not collected to identify users, but could be through associations and processing also crossed with third party data; from these data we obtain statistical information on the use of the site and its operation and further information in case of ascertaining responsibility in relation to computer crimes.

What are cookies?

Cookies are small text strings that the sites visited by the user install on his terminal; these strings are subsequently retransmitted to the site that installed them in case of subsequent visit by the user. Where the user receives, while browsing the site, even cookies sent from different sites or webserver, we talk about third-party cookies.

Cookies are installed for various purposes, including the possibility of making computer authentication, monitoring of browsing sessions, choosing the language.

First-party cookies and third-party cookies

Cookies that are installed directly by WebHotelExperience.com are called “Cookie first part”, while cookies that are installed and acquired from a site other than the one on which the user is browsing are called “third-party cookies”.

Third party cookies include social buttons (or social plugins), which allow the site to interact with the most popular social media, such as Facebook, Instagram, LinkedIn, Twitter etc. or Google Analytics cookies, those necessary to implement Youtube iframes, etc. As far as third-party cookies are concerned, it is the responsibility of the third parties to whom the cookie relates provide information and information about the management of the collected data.

Types of cookies

Technical cookies

They are normally installed directly by the site operator and are cookies that allow communication between site and user. They can be navigation or session, to ensure normal navigation and use of the site and usually have a duration equal to that of browsing the site, or functionality cookies, which allow a better use of the site, such as those related to the choice of language of the site, the placing in the shopping cart of the chosen purchases etc.

Since these cookies are necessary for the operation of the site it is not necessary, for their installation on the user’s terminal, its prior consent.

Analytical cookies

They are cookies that allow gathering information about users, for example the number of users who visit the site and how to visit the site, in a more or less aggregated form. One of the most famous tools for obtaining these statistical reports is Google Analytics, a service provided by Google Inc.

Analytical cookies are similar to technical cookies where the information collected is in aggregate form and it is not possible to identify the habits of the individual user; with specific regard to the cookies of Google Analytics will be necessary to anonymize, at least partially, the IP address of the user who visits the site and delete data shares with Google. Where such anonymisation and lack of sharing were not possible, these cookies will fall within the profiling ones.

Profiling cookies

They are used to track a user’s preference and offer advertising messages based on their preferences. These cookies are particularly invasive and it is necessary, before installing them on the user’s terminal, to obtain their consent. In case profiling cookies are used, it is necessary proceed also with the notification to the Privacy Guarantor pursuant to art. 37 paragraph 1 lett. d) of Italian Legislative Decree 196/2003.

The banner at the first access

The provision of the Guarantor of May 8, 2004 requires, in the case of use of cookies other than technical cookies, the preparation of a banner at the first access of the user on the site (so-called brief information) that indicates in an essential manner the procedures cookie management by the site, referring to the extended privacy policy.

WebHotelExperience.com has prepared the aforementioned banner: by clicking on the “Close” button the user accepts the installation of cookies and decides to continue using the site. Furthermore, a specific cookie has been provided that stores the user’s choice regarding the installation of cookies for 365 days; this means that the user will view the cookie only once and if he wants to modify the choices made later he can do so by following the instructions in the paragraph “Procedure for disabling cookies”.

Summary of cookies installed by WebHotelExperience.com

Cookie name    Path
Duration Function Cookie type (technical, analytical, profiling)
displayCookieConsent / 1 year Set the cookie banner Technical
pll_language

 /

1 year Set the language Technical
_ga / 2 years Google Analytics Technical (sent anonymously)
_gat_gtag_UA_275686_12 / 1 minute Google Analytics Technical (sent anonymously)
_gid / 24 hours Google Analytics Technical (sent anonymously)
1P_JAR /  30 days Google Analytics Technical (sent anonymously)

Google Analytics cookies have been anonymized and information sharing with Google has been prevented.

Procedure for disabling cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=it
Internet Explorer: https://support.microsoft.com/it-it/help/17442/windows-internet-explorerdelete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/it/kb/Attivare%20e%20disattivare%20i%20cookie
Safari: https://support.apple.com/it-it/HT201265

Links to the privacy policies of third parties that install cookies

Facebook: https://www.facebook.com/policies/cookies/
Twitter: https://twitter.com/privacy?lang=it
Google, Youtube: https://www.google.com/intl/it_it/policies/technologies/cookies/
LinkedIn: https://www.linkedin.com/legal/privacy-policy?_l=it_IT
Instagram: https://help.instagram.com/155833707900388

Moduli di consenso e Privacy di Terze parti

Google Analytics Privacy policy
Google Adwords Privacy policy
Google Adwords Consent form
Facebook (Social Media) Privacy policy
You Tube (Social Media) Privacy policy
Twitter Privacy policy
Twitter Use of cookies and other similar technologies by Twitter